Privacy Policy – jeilostore

Last updated: September 26, 2025

This Privacy Policy describes how JeiloStore (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jeilostore.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page with an updated “Last updated” date.

2. How We Collect and Use Your Personal Information

To provide and improve the Services, we collect personal information from a variety of sources. The type of information depends on how you interact with our Site.

In addition to the specific uses described below, we may use your personal information to:

Communicate with you
Process and deliver your orders
Improve our Services
Comply with legal obligations
Prevent fraud and ensure security

3. What Personal Information We Collect

a) Information You Provide Directly

Contact details: name, email, phone number, billing/shipping address
Order details: order history, payment confirmation, delivery information
Account information: username, password, security preferences
Customer support: details you share when contacting us

b) Information We Collect Automatically

When you visit our Site, we may automatically collect data such as:

IP address
Browser and device type
Pages visited and usage patterns
Cookies and similar tracking technologies

c) Information from Third Parties

We may receive information from:

Payment processors (e.g. card details, billing address, transaction confirmation)
Service providers (e.g. Shopify, shipping partners, analytics tools)
Advertising and marketing partners

4. How We Use Your Personal Information

Providing products and services: to process payments, deliver orders, manage your account, and handle returns/exchanges.
Marketing and promotions: to send offers, newsletters, or show you relevant advertising (where permitted by law).
Fraud prevention and security: to detect suspicious activity and protect both you and our platform.
Customer support and service improvement: to respond to inquiries and improve our website experience.

5. Cookies

We use Cookies and similar technologies to:

Improve site functionality
Remember your preferences
Run analytics and marketing campaigns

You may disable cookies in your browser settings, but some features may not work properly.

6. How We Share Your Information

We may share your personal information in limited circumstances, including with:

Service providers (IT support, hosting, shipping, payment processing)
Business and marketing partners
Authorities if required by law
Affiliates or partners in case of a business transfer (e.g. merger or acquisition)

We do not sell or rent your personal information.

7. Data Retention and Security

We retain your personal information only as long as necessary to:

Fulfill the purposes described above
Comply with legal obligations
Resolve disputes and enforce agreements

While we take appropriate measures to protect your information, no system is completely secure.

8. Your Rights

Depending on your location, you may have rights such as:

Accessing the personal data we hold about you
Requesting corrections or deletion
Withdrawing consent for marketing
Restricting or objecting to processing

To exercise your rights, contact us at support@jeilostore.com.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors.

10. International Data Transfers

If you access our Services from outside our hosting country, please note that your data may be transferred and processed in other jurisdictions with different privacy laws.